Staff
| Staff Member | Position | |
| Helen Gonsowski | Employee Benefits Program Manager | |
| Debbie Vonada | Enrollment Eligibility Specialist |
Employee Benefits Program Manager - This position is responsible for overseeing the day to day functions of the program, aiding plan participant with benefit inquires, resolving concerns, and researching plan benefits. This position also markets the program, coordinates implementation of new groups, oversees enrollment and eligibility, directs the renewal process and acts as liaison with contracted vendors. The Program Manager also conducts training/consumer education seminars and provides member services and contract benefit interpretations for all MMIA members.
Enrollment Eligibility Specialist - This position is responsible for inputting and maintaining accurate electronic eligibility for the MMIA EB Program. Researches member eligibility for enrollment. Administers COBRA and HIPAA regulations and determines coordination of benefits. Generates monthly billings statements and reconciles payments. Assesses member needs and resolves concerns or refers members to appropriate resource. Position provides plan member customer services and education.